Our air conditioner broke during a really hot time here and Pedro made it a priority to come out to see what was wrong with our system that very same night. Although it wasn't able to be fixed he ordered us a new one and it replaced in a timely manner. He even let us borrow window units while we waited for the system to come in.
Cool Breeze has come to the rescue for me twice now.. In both circumstances either my HVAC system or Gas water heater failed at the most inopportune time. But a quick call to Pedro and his team they had me up and running as quickly as possible. His team are very professional and courteous. Because of their work I have gotten their maintenance program to minimize future issues.. Thanks again.
Prompt response to an issue we had. Details of the problem we had were clearly explained. Mark was professional and knowledgeable providing us with more than one option to move forward. Pricing was extremely competitive and the quality of work was fantastic for what was done. Also received a follow up call from the owner later to convey more options and Pedro took the time to put all options on the table. HIGHLY recommend "Cool Breeze Heating and Cooling" for all your HVAC needs!!! We will be return customers whenever possible.
This was the 2nd company I called and their estimate was over $1200 less. The other company was trying to replace my whole system and Pedro explained it was a simple repair and cleaning. The system is working great 2 months later.
Our hot water heater went out last night and Pedro was able to send out two lovely technicians to replace it the very next morning. We have worked with Pedro in the past for heating and air-conditioning, furnace repair and maintenance and now having a water heater replaced. He has always been so kind and today I got to meet two of his employees and they were just as kind, professional and efficient. Would recommend them to anyone !
Fantastic company to work with. They came out to start an annual maintenance agreement. Mark was wonderful. Explained everything he was doing and I was sooo happy to learn they also do plumbing and electrical!!!! One shop assistance when needed. Oh, Pedro is great to work with. Can not say enough great things re: cool breeze
Great service and follow up to make sure you are happy
I had been without a water heater for 2 weeks and finally got Cool Breeze to come and replace it. Pedro and his crew are an amazing group. They where professional and I couldn't have had a better experience. The guys came out and did everything in about 4hrs. I will be referring Cool Breeze to everyone.
Pedro is such a sincere human being, cannot thank him and his company enough for helping us during this trying time.
Pedro and his team are amazing. I own a restaurant in Virginia Beach and my ac unit broke down and the Cool Breeze team came to the rescue!!! They were quick on installing a new unit and made sure I received the proper unit for my restaurant. The team is very professional and they go above and beyond to make sure everything is working 110% before they leave!!! Thank you Cool Breeze Team!!!! Unbelievable is the word to describe the team!!!
Cool breeze is a fantastic company. They have been servicing me for the past several years always with quality and responsiveness. In addition Their crew is very friendly and professional.
I was grateful to have been referred to Pedro by a neighbor of my mothers and as a result for years both my mother and I have used his services and have b received excellent quality repairs and service both for plumbing HVAC heating and cooling! Hard work is their name and even better prices to do all that service, he is and will continue to be my go to HVAC and plumbing provider!!
Called 7 companies to bid on my new AC furnace job. Two never showed, two backed out and Cool Breeze was by far the most expert and engaging of them all. My problem was analyzed, several solutions were recommended and they even made a temporary fix which allowed my inefficient old AC to get through August.
Install took two days, the crew was wonderful and cleaned up after the project.
My 50 year old home has never been so cozy and we could not be more pleased with the result. Include Cool Breeze in the companies you call and don't waste your time trying to save One Hour !
Awesome service is the only way to rate this team. I called in, in the morning, and a tech was here in the afternoon to install a new control card for my furnace. A/C was back up and going in no time. Had the right parts the first time. If you want excellent service call this team. A+ service
Of my 30 years living in Virginia Beach, he is the best and fairest priced I have ever used. Keep up the good work. :)
Great Company. The owner Pedro is involved in the whole process and easy to do business with. I would recommend them to anyone looking for heating and air conditioning repair in Virginia Beach.
6860 cedarwood ct..Cool Breeze what can i say about a company that is so dedicated to there customers.. excellent customer service, friendly knowledgeable tech who dedicated to preform any plumbing and heating problems you may have. I had a major problem with my heat..having dealing with Cool Breeze before I just knew I will be in good hands. The tech came to my home when the temperature were below freezing and they work diligently to fix the problems I was having. Being that the parts I needed was not available because of the holiday..i.e New Years Day Cool Breeze still made a temporary fix to my system. I tell you folks anything the Boss come out to your home with his techs and work on your system that should tell you a lot. We had 6-8" of snow and freezing temperatures. The Boss was so concern and dedicated he himself got on the ground with this amount of snow and did the task he also loan us a portable heating unit to help keep the chill off of us. After ward when the parts were install the Boss stay there to make sure the unit was working like it suppose to. A1 service. Now you may not see them with these expensive tv adds but you will see there truck on the road going to someone home or business and trust me the job will be taken care of.. So I honestly recommend Cool Breeze for all your plumbing..heating..ac needs. This is a true testimonial and I mean true. No need to look anywhere else these guys know what they are doing and will do it right..trust me I know. So THANKS ALOT COOL BREEZE..for a job well done. Cheers!!!
Cool breeze heating and air tech is a complete life saver! We have been out of ac for 3 days and the temperature in our house reached 85 degrees with the windows open. The worst part was we have a 3 month old, and a 1 and a half year old so it got very uncomfortable for them to the point where they weren't getting sleep. I called Pedro (the owner of the company) and he was very polite over the phone and seemed concerned for me and my family. Pedro kept us updated on when he would be able to make it out to our house and was true to his word which was very nice unlike other companies that give you a huge window of when they will be there and show up at the last minuet. As he worked on our ac unit he told us what was wrong and explained it for us to easily understand it and talked with us about a solution to completely fix the issues. Over all this company was on time, very polite, and a great positive experience. I would totally recommend Cool Breeze to a friend!